How To Find A Reliable Local Plumber
Everyone needs a local trusted family plumber to help them out from time to time. All home systems eventually fail to perform as they should, it's just a matter of time. When you have plumbing issues, do you know who to call? An emergency situation isn't the best time to find a local plumber you can trust.
Imagine this. You are driving to work or better yet, you’re heading out of town on a romantic weekend get-away. Everything is running smoothly and then your cell phone rings. The kids are calling with panic in their voices. Water is gushing! Sewage is oozing!
Take a look at the following tips from our Philadelphia plumbers on how to find a reliable local plumber for your home. Be prepared to ask the potential plumbers plenty of questions!
Training & Education
Most people don’t realize that plumbers know more about the inner workings of a home than any other tradesmen. They are the first group of tradesmen in the building process and the last ones to leave after they set the fixtures, turn on the water and light the heaters.
They work directly with the building inspectors as well as coordinating their work with all the other tradesmen. Plumbers know an amazing amount of information about your home so they can help you with any problems that arise.
Ask the plumbers you call about their training and education. Are they licensed? Are they a master plumber or a journeyman plumber who has completed their apprenticeship under a master plumber?
Ask your friends, neighbors, and co-workers if they know a plumber they could recommend. Always call your local Chamber of Commerce. They usually have good insight as to the quality of a local plumbing company. Ask the chamber person you are talking to if they have used a plumber lately. It’s the Chamber’s job to be aware of the integrity of the businesses they support.
Next, look in the local phone directory. You can often tell a lot about a business by the look and professionalism of their add. Decide which adds you like and if the companies they represent were also referred to you by others.
That would be a great place to start. It is best to have two plumbing companies to choose from. You will be interviewing all two. I know this can take some time but I believe it will be well worth your effort.
The Free Interview
You will want to do a phone interview first. When you call, you should have a list of questions ready to ask.
- What are the hours of operation?
- How are “after hour calls” handled?
- What licenses does the business hold?
- Does the business belong to any associations?
- Is the business a member of the Chamber of Commerce or the Better Business Bureau?
- Does the business have a website?
- Do you charge by the hour or by the job?
- Do you honor the estimate price?
Make a list of the items that are important to you. After you have picked the two companies you would like to choose from, call back and ask to talk to the owner of the company. Tell the owner that you are interviewing two companies to find the one you would be most comfortable calling on an on-going basis or in an emergency situation.