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Frequently Asked Questions About Philadelphia Plumbing Issues

My toilet always flushes slow but there's never a clog, what could be wrong?

Clogs can happen way down the sewer line and they can be only a partial blockage. There could be a little debris such as a toy or a few tree roots blocking the sewer pipes. There could also be a problem with the flapper and flush valve gasket to where the tank won't fill up the toilet like it should.

Sometimes it's just an old toilet that needs to be replaced. Your best bet is to let our plumbers troubleshoot the problem.

Our shower always gets clogged but nothing I do seems to work, how can I get rid of the problem?

Standing ankle deep in mucky shower water isn't fun. If you've tried one of the Zip-It drain cleaner tools to remove the hair from the shower drain and that didn't work, you would be wise to get our professional drain cleaning service. This not only removes hair but any other blockages such as tree roots and hard debris.

My hot water heater only puts out warm water and the temperature setting is set correctly at 120°F, what could be wrong?

It could be that your hot water heater needs to be serviced. If sediments have built up inside the tank, it can affect the ability of the water heater to function. During service, our plumber will visually inspect the inside of the tank and flush out the sediments if necessary. We'll test the heating elements to be sure they are working properly.

Why is my most recent water bill so high when I didn't use any more water than usual?

Water bills that rise for no reason are usually caused by some type of leak. Check your toilets to see if you hear them running constantly. You can check the plumbing pipes underneath sinks and the pipes that lead to and away from your water heater to see if you can find a leak. Also check outdoor faucets, irrigation, and any pool equipment.

The kitchen sink always backs up when I run the dishwasher, what do you recommend?

If the sink drain backs up, there's a clog in the pipe. Call our plumbers to clear the clog. Drain cleaning is a good idea if this is happening regularly. We sometimes find rocks in the sink's P-trap which form over time from hardened minerals in the water. Eventually, the buildup will completely clog the sink drain, so the problem won't go away until you do something about it.

If you are looking for a professional emergency plumber in the Philadelphia/Reading area please call 610-376-6001 or complete our
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